Technologies, Inc. (NYSE: TYL) announced the successful go lives of
Tyler's EnerGov™ civic services solution for Riverside and
Los Angeles counties in California, following complex, multi-year
implementations. Both counties are now using EnerGov to manage the
permitting process for a combined 2,600 users within numerous county
Riverside County is the tenth most populous county in the U.S. Its
Transportation & Land Management Agency (TLMA) serves as the umbrella
agency for the Building & Safety, Code Enforcement, Planning, and
Transportation departments. Together, with the Riverside County Fire
Department, they worked to find an enterprise solution for their land
management needs. Riverside County was faced with legacy systems that
were close to expiring and a myriad of individual manual tracking
systems, so the TLMA set out to find a comprehensive solution,
ultimately selecting Tyler's EnerGov solution to manage permitting and
land management for its large spectrum of users.
Following the conversion of five large and complex legacy databases,
EnerGov now manages 340 business processes and helps the county meet the
increasing permitting and service needs for the more than 2.4 million
people that live in unincorporated Riverside County.
"By implementing Tyler's EnerGov solution, we have linked five legacy
systems to improve information sharing, which enhances our customer
service capability," said Juan C. Perez, assistant CEO/TLMA director.
"The ability EnerGov gives us to share and report on information
captured in the system allows us to continually improve our business
processes. With the upcoming rollout of the EnerGov online portal, we
are excited to introduce this additional functionality to our public as
a means to add convenience and transparency to our business
Los Angeles County, the most populous county in the U.S. with more than
10 million people, lies 60 miles west of Riverside County and has
similar permitting needs. The Los Angeles County Department of Regional
Planning completed a study several years ago identifying a range of
operational and system upgrades to improve the effectiveness and
efficiency of the county's land management permitting processes. The
resulting initiative, called EPIC-LA, seeks to improve the county's land
management permitting processes, with an emphasis on improving services
to the public.
The Los Angeles County Department of Regional Planning selected EnerGov
for permitting management, as did LA County's Parks & Recreation and
Public Works departments. Between these, EnerGov has a significant user
base and enables seamless online customer service through a
customer-centric online portal. In addition, the Department of Public
Works uses mobile-enabled apps and electronic plan review to manage
permitting processes entirely online.
"Riverside and Los Angeles counties represent a major footprint for
Tyler, and we're dedicated to providing California with innovative
permit management solutions," said Rusty Smith, general manager of
Tyler's EnerGov solution. "The addition of EnerGov not only streamlines
processes for the counties' users, but also helps their staff serve
millions of constituents through accessible, online services."
Tyler also provides its Eagle™ records management and Socrata®
data and insights solutions to Riverside County, and Los Angeles County
is also using Tyler's Odyssey® court case management and
Socrata data and insights solutions.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of their
constituents. Tyler's client base includes more than 15,000 local
government offices in all 50 states, Canada, the Caribbean, Australia,
and other international locations. In 2017, Forbes ranked Tyler on its
"Most Innovative Growth Companies" list, and Fortune included Tyler on
its "100 Fastest-Growing Companies" list. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at www.tylertech.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181112005079/en/
Nina Minney, 972-713-3770