Tyler
Technologies, Inc. (NYSE: TYL) signed an agreement with the Superior
Court of California, County of San Diego, to expand its relationship
with Tyler's Odyssey® case management solution. The
agreement, valued at $8 million, includes software licenses and
professional services, including project management, product development
and upgrades to business functionality, implementation consulting, data
conversion services, end user training, and go-live assistance.
Odyssey was originally contracted for Family, Traffic, and Criminal
courts in San Diego, where successful go-lives began in 2015. The most
recent Odyssey success in San Diego was in the Traffic court in October
2017, where Odyssey processed more than $200,000 in transactions the
first day it was live, and is now processing roughly 1,500 citations and
500 documents each day.
This new agreement includes the addition of Civil, Small Claims, and
Probate case categories with the project implementation activities
beginning in early 2018. With this latest agreement, the Odyssey court
case management solution will eventually be used for all case types in
the Superior Court of San Diego.
The Court's legacy Case Management System Version 3 (CCMS V3) is nearing
end of life and will no longer be supported by the Judicial Council of
California by June 2019, so San Diego began investigating options, and
completed a gap analysis with Tyler in 2017. The court also collaborated
with Tyler on the roadmap for Odyssey, and provided valuable guidance on
the next generation of enhancements to Odyssey workflow.
"Tyler has been a good business partner with our court, and they have
the experience and capability to assist us with our full case management
system replacement," said Michael Roddy, executive officer of the San
Diego Superior Court. "Having all of our case management on a single
platform gives us several maintenance benefits and increases efficiency
so our staff can better serve our community - from Family law to Traffic
law to Civil law."
Through this agreement, Tyler will replace CCMS V3, currently used in
the civil system, with an updated Odyssey solution. The enhancements
will provide increased workflow, will automate tasks, and will include
an e-filing clerk review queue directly in Odyssey. This allows the
clerk review process for e-filing to be more streamlined, eliminating
additional manual processes. The addition of Civil cases means that the
San Diego Superior Court will use Odyssey for all major case types -
Civil, Criminal, Family, Traffic and Probate.
"We see the San Diego Superior Court as an innovator and a strategic
partner capable of working with us to continue to enhance the robust
Odyssey platform," said Bruce Graham, president of Tyler's Courts &
Justice Division. "We're looking forward to not only enhancing Odyssey
for San Diego but also offering these improvements to other clients
across California and the country."
The county of San Diego is in the southwestern corner of the state of
California and has a population of more than 3 million people, making it
California's second most populous county, and the fifth most populous
county in the nation. Tyler's Odyssey solution is being used
successfully in more than 900 counties covering a population of more
than 120 million, which comprises 40 percent of the U.S. population.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of their
constituents. Tyler's client base includes more than 15,000 local
government offices in all 50 states, Canada, the Caribbean, the United
Kingdom and other international locations. In 2017, Forbes ranked Tyler
on its "Most Innovative Growth Companies" list, and it has also named
Tyler one of "America's Best Small Companies" eight times. The company
has been included six times on the Barron's 400 Index, a measure of the
most promising companies in America. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at www.tylertech.com.
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Richards Partners for Tyler Technologies
Daniel Martin, 214-891-5722
TylerPR@Richards.com