Tyler
Technologies, Inc. (NYSE: TYL) announced today it has signed an
agreement with the city of Orlando, Florida, for Tyler's New World
public safety™ solution. The agreement includes
computer-aided dispatch (CAD) and mobile and field-based reporting
solutions, which will serve the city's fire and police departments.
The city had been using two legacy CAD applications from two different
vendors; Tyler provided the system for police, and another vendor
provided one for fire. They were interested in having one
enterprise-wide system that could support a high call volume - as many
as 1 million calls for service through the 911 dispatch center annually.
After a highly competitive solicitation process that involved several
top-tier public safety software providers, the city selected Tyler as
the proposal that provides the best value to the city taking into
consideration system functionality, implementation, and support services.
The city's fire and police departments will benefit from the full suite
of New World public safety applications, including CAD, mobile,
automatic vehicle location (AVL), and field-based reporting. Having a
combined dispatch capability for both departments through the unified
Tyler New World public safety Enterprise CAD system will provide
targeted, timely, and relevant information to first responders.
"We're pleased to upgrade the applications for the city of Orlando and
to connect two important departments through our New World public safety
solution," said Greg Sebastian, president of Tyler's Public Safety
Division. "We look forward to extending our partnership with the city
for many years to come and help them keep their community safe through
our software."
Orlando's police department has been a Tyler public safety client for
more than 30 years. The city operates one of the largest public safety
organizations in the state, with more than 1,500 police and fire service
personnel. The city of Orlando is located in central Florida and its
theme parks attract millions of visitors annually.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of their
constituents. Tyler's client base includes more than 15,000 local
government offices in all 50 states, Canada, the Caribbean, the United
Kingdom and other international locations. In 2017, Forbes ranked Tyler
on its "Most Innovative Growth Companies" list, and it has also named
Tyler one of "America's Best Small Companies" eight times. The company
has been included six times on the Barron's 400 Index, a measure of the
most promising companies in America. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at www.tylertech.com.
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Richards Partners for Tyler Technologies
Daniel Martin, 214-891-5722
TylerPR@Richards.com