Tyler
Technologies, Inc. (NYSE: TYL) announced that the 8th
Judicial District Court of Clark County, Nevada, has gone live with
Tyler's Modria® online dispute resolution (ODR) solution. The
implementation of Modria adds a new tool for access to efficient and
timely justice in divorce cases for Clark County citizens. This
convenient new service means residents can attempt to resolve
differences online, avoiding delays in scheduling, driving to and from
court, time off from work, and making it easier for residents to
interact with the court.
The 8th Judicial District Court Family Mediation Center
handled 3,900 referrals for divorce mediation in 2017. Generally,
mediation for divorce cases involving children is mandatory, requires
the development of a parenting plan, may involve many trips to the
courthouse, coordinating schedules between parties, and a significant
involvement of staff resources. Tyler's Modria ODR solution provides a
new option for citizens and courts to help complete these requirements.
Today, citizens expect to interact with government the way they interact
with many businesses, which is online. The cloud-based Modria solution
is designed to empower the parties involved to reduce time to final
decree by allowing parties to start the mediation process immediately
and come to a resolution quickly.
Through this innovative approach, Clark County has adopted strategies
that are successful in ecommerce and has applied them to the courts. In
fact, the Modria platform was designed by those who developed the ODR
platform for eBay and PayPal, which successfully use it to manage more
than 60 million disputes each year online. ODR creates opportunity for
resolution without having the parties physically come to the court; if
parties can't solve their dispute online, they still maintain the
ability to appear before a judge.
"This pilot program with Tyler will help increase access to justice for
all parties involved in mediation, empowering those in dispute to
resolve cases in a timely, fair manner," said Steve Grierson, chief
executive officer for the 8th Judicial District Court of
Clark County. "We're thrilled to be using Modria as an extension of our
existing mediation program to be able to better serve our community with
these types of cases and increase efficiencies for our staff."
"The implementation of Modria in Clark County will change the way it
goes about mediations in the court, increasing productivity, and
decreasing staff resources needed for certain cases," said Jamie
Gillespie, general manager for Tyler's Modria solution. "We're pleased
to be able to offer the court an automated way to solve disputes in an
efficient and impartial way."
Modria offers all the functionality, workflows, and communication tools
necessary to build any kind of resolution, from simple debt disputes to
complex family and custody cases. Its intuitive user experience and
workflow tools are designed to resolve issues in a fast and efficient
manner, with a fair and transparent process for all participants.
Momentum continues to build around using ODR as a solution to alleviate
court backlogs and improve access to justice. The latest example is
Fulton County in Atlanta, Georgia, which recently agreed to begin using
Modria in its court.
Clark County is the most populous county in Nevada, accounting for
nearly three-quarters of its residents, and includes the city of Las
Vegas. Tyler provides its Brazos™, Odyssey®, and
SoftCode™ solutions to Clark County, and the state of Nevada
also uses Tyler's e-filing platform.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of their
constituents. Tyler's client base includes more than 15,000 local
government offices in all 50 states, Canada, the Caribbean, Australia,
and other international locations. In 2017, Forbes ranked Tyler on its
"Most Innovative Growth Companies" list, and Fortune included Tyler on
its "100 Fastest-Growing Companies" list. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at www.tylertech.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180417005157/en/
Tyler Technologies
Jennifer Kepler, 972-713-3770
Jennifer.Kepler@tylertech.com