Tyler
Technologies, Inc. (NYSE: TYL) announced today that it has signed an
exclusive partnership agreement with FairWay
Resolution Limited in New Zealand for Tyler's Modria® online
dispute resolution (ODR) software. Under the five-year agreement,
FairWay will be Tyler's sole Modria partner in New Zealand.
FairWay is the largest alternative dispute resolution (ADR) provider in
New Zealand and delivers services for all aspects of the conflict
management cycle. Its stated purpose is leading the prevention and
resolution of disputes, and this is achieved by assisting organizations
to prevent, manage, resolve, and learn from disputes and conflict.
FairWay's purpose fits well with Tyler's vision to bring greater access
to justice to its clients, and online dispute resolution is one example
of how that vision can be realized. Tyler's Modria solution will allow
FairWay to bring online dispute resolution to its customers, which range
from consumers and private organizations to government entities. ODR
will also assist FairWay in expanding its customer base into new market
segments.
"The addition of Tyler's Modria solution will help us to add value for
our existing customers and expand our service offering to a wider range
of customers," said Rhys West, chief executive of FairWay. "Through the
Modria platform, we will be able to satisfy the growing need for
efficient and fair dispute resolution, recognizing an increasing demand
to provide services online. Modria was the obvious choice for us and we
look forward to building our relationship further."
ODR creates opportunity for resolution without having the parties
physically come to the court; if parties can't solve their dispute
online, they still have the ability to appear before a judge. Tyler's
Modria solution offers all the functionality, workflows, and
communication tools necessary to build any kind of resolution, from
simple debt disputes to complex family and custody cases. Its intuitive
user experience and workflow tools are designed to resolve issues in a
fast and efficient manner, with a fair and transparent process for all
participants.
"We're thrilled to establish Tyler's presence in New Zealand, and to
bring the power of online dispute resolution to its people," said Kyle
Snowdon, vice president of international sales for Tyler's Courts &
Justice Division. "The partnership with FairWay is a natural fit for
both companies, and we're eager to help FairWay grow their business and
bring greater access to justice and dispute resolution throughout New
Zealand."
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of their
constituents. Tyler's client base includes more than 15,000 local
government offices in all 50 states, Canada, the Caribbean, Australia,
and other international locations. In 2017, Forbes ranked Tyler on its
"Most Innovative Growth Companies" list, and Fortune included Tyler on
its "100 Fastest-Growing Companies" list. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at www.tylertech.com.
About FairWay Resolution Limited
FairWay
Resolution Limited is New Zealand's largest specialist conflict
management and dispute resolution organization. FairWay is an
independent, employee-owned company and each year they assist more than
14,000 people in conflict to move forward. FairWay offers a range of
services, including mediation, adjudication and specialist coaching to
help people to prevent and resolve complaints, disputes and
disagreements in both the public and private sectors. FairWay has
extensive experience in dispute resolution and conflict management
across a wide range of sectors from financial services, insurance and
telecommunications to education, local government, construction and
family.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180531005023/en/
Tyler Technologies
Jennifer Kepler, 972-713-3770
Jennifer.Kepler@tylertech.com