Tyler
Technologies Inc. (NYSE: TYL) announced today that Tolland County
Mutual Aid Fire Service, Inc. (Tolland County 911) has gone live with
its New World Enterprise Computer-Aided Dispatch™ (CAD)
solution. Tolland County 911 is a longtime client of Tyler and used its
previous CAD product. This upgrade provides the most advanced technology
for its service area.
The county's emergency response center dispatches fire and EMS calls for
16 towns and 25 emergency service organizations within Tolland, Windham,
and Hartford Counties. The new solution allows dispatchers to automate
response plans and update call types and locations, creating a safer
community.
"We understood the need to update our current computer-aided dispatch
platform, and Tyler's New World system was the obvious choice," said
Doug Racicot, operations director for Tolland County 911. "The success
of this implementation is the result of meaningful collaboration and a
strong commitment to partnership, both of which we have come to expect
from Tyler."
The significant upgrade consisted of new infrastructure, servers,
hardware, consoles and workstations. The newly updated CAD platform,
which was installed without disruption to existing services, provides a
more robust technology foundation and can be easily updated to
incorporate new features and functionality in the future. In addition,
New World is integrated with the county's other systems, enabling
increased communication between agencies.
"We've worked with Tolland County 911 for more than 15 years, and their
team has consistently demonstrated the technology infrastructure and
operational discipline needed to partner for an on-time, on-budget
implementation," said Greg Sebastian, president of Tyler's Public Safety
Division. "We look forward to continuing our strong relationship with
the Tolland County team."
Tolland County is located approximately 20 minutes east of Hartford,
Connecticut, the state's capital. Tyler currently provides its Infinite
Visions® financial solution to Tolland Public Schools and
provides its Munis® enterprise resource planning suite to the
town of Tolland, the community in which Tolland County 911 operates.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is the largest and most established
provider of integrated software and technology services focused on the
public sector. Tyler's end-to-end solutions empower local, state, and
federal government entities to operate more efficiently and connect more
transparently with their constituents and with each other. By connecting
data and processes across disparate systems, Tyler's solutions are
transforming how clients gain actionable insights that solve problems in
their communities. Tyler has more than 21,000 successful installations
across 10,000 sites, with clients in all 50 states, Canada, the
Caribbean, Australia, and other international locations. A financially
strong company, Tyler has achieved double-digit revenue growth every
quarter since 2012. It was also named to Forbes' "Best Midsize
Employers" list in 2018 and recognized twice on its "Most Innovative
Growth Companies" list. More information about Tyler Technologies,
headquartered in Plano, Texas, can be found at tylertech.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190305005060/en/
Jennifer Kepler
Tyler Technologies
972-713-3770
Jennifer.Kepler@tylertech.com